At MyStatisticsMentor, we are committed to providing high-quality academic support and ensuring customer satisfaction. Our Refund Policy is designed to address any concerns you may have and to provide a fair resolution. Please read the policy carefully.

1. Eligibility for Refunds
Refunds are granted under the following circumstances:

1.1 Non-Delivery of the Product
If we fail to deliver the project by the agreed-upon deadline and an extension is not feasible, you are entitled to a full refund.

1.2 Poor Quality of Work
If the delivered work does not meet the standards specified in your order instructions, you may request a refund. This request must be supported by detailed reasons and evidence.

1.3 Duplicate Payment
In the case of accidental duplicate payments, the extra payment will be fully refunded.

2. Process for Requesting a Refund
2.1 Initial Contact
To request a refund, you must contact our support team within 14 days of receiving the completed order. Provide detailed information about the issue and any supporting evidence.

2.2 Review and Evaluation
Our Quality Assurance team will review your request and evaluate the quality of the work against your order instructions. This process may take up to 7 business days.

3. Resolution and Refund
3.1 Revisions
Before approving a refund, we will offer free revisions to address any issues with the delivered work. If revisions do not resolve the problem, a partial or full refund may be granted.

3.2 Partial Refund
If the work is partially acceptable and revisions improve its quality, a partial refund may be offered. The amount will depend on the extent of the initial issues and the improvements made.

3.3 Full Refund
A full refund is issued in cases of non-delivery, duplicate payment, or when the work fails to meet the standards and revisions cannot rectify the issues.

4. Exceptions
4.1 Approved Orders
No refunds are provided for orders that have been approved and marked as completed by the customer.

4.2 Late Refund Requests
Refund requests made after 14 days of order completion are not eligible for consideration.

5. Refund Processing
Approved refunds are processed within 14 business days. The refund will be credited to the original payment method used during the purchase. Processing times may vary depending on your bank or payment provider.

6. Contact Information
For any questions or to initiate a refund request, please contact our support team at:

7. Amendments
MyStatisticsMentor reserves the right to amend this Refund Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.